We, Excel Drive IT Solutions , The Company, respect your privacy and is committed to protecting it through our compliance with this policy. This policy describes the information we may collect at Excel Drive. stores, online at www.exceldrives.com. Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By accessing or using this, you agree to this privacy policy. This policy may change from time to time. Please check the policy periodically for any updates.
Customers have the option of removing their information or stop receiving messages from our company by sending an email to contact@exceldrives.com..
We collect several types of information from you in various ways when you interact with us, including information by which you may be personally identified, such as your name, postal address, telephone number, and payment method information, date of birth(for wishing you on your birthday), or e-mail address. We collect this information directly from you when you provide it to us, automatically as you navigate through the Website or through third parties. Information collected automatically may include usage details, IP addresses and other information collected through cookies.
The information we collect may include, among other things: Information that you provide when establishing an account with us or placing an order in our stores, on our Website ; Information when you enter a contest or promotion sponsored by us and when you report a problem with our Website; Records and copies of your correspondence (including e-mail addresses), if you contact us; Your responses to surveys that we might ask you to complete for research purposes; Details of transactions when you make an online or in-store purchase from us; Information you may be required to provide regarding contact, billing, payment or other financial information before placing an order through our Website; Information regarding your participation in a rebate or warranty program offered by us or a third party; Your search queries on the Website; and Information that you provide when you communicate with any of our departments such as customer service and sales through the Site, telephone, chat or email.
You may also provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website, or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we may limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Catalog Requests and Email Newsletter Subscriptions: Upon placing an order with us, you may begin receiving our email newsletter, unless you opt-out of receiving such communications. Furthermore, the welcome email will alert you if someone else has entered your email address into our email newsletter subscription list. In order to make our email newsletters more relevant and useful to you, our servers may receive a confirmation when you open an email message from us.
Mobile: When you open our website in your mobile phone, we may receive information about your mobile device and your location, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices give you the ability to disable the device’s location services. You should contact your mobile service carrier or your device manufacturer if you have questions about how to disable your device's location services.
As you navigate and interact with our Website or App, we may automatically collect certain information about your equipment, browsing actions and patterns, including: (i) details of your visits, traffic data, location data, logs and other communication data and the resources that you access and use of the Website; and (ii) information about your computer, device, and internet connection, including your IP address, operating system and browser type. The information we collect is statistical data. It helps us to improve our website and to deliver a better and more personalized service by enabling us to estimate our audience size and usage patterns, store information about your preferences, allowing us to customize our Website according to your individual interests, speed up your searches, and recognize you when you return to our website. The technologies we use for this automatic data collection may include:
A cookie is a small file placed on the hard drive of your computer or device. Through the use of cookies, we may also collect and analyze the IP address used to connect to the Internet; computer and connection information such as your browser type and version; operating system, and platform; purchase history; confirmation when you open e-mail that we send you; and the URLs which lead you to and around the Site including the date and time. You can generally set your browser and device to reject cookies or to notify you when you are sent a cookie. However, if you reject cookies we may not be able to offer you personalized services, you may be unable to access certain areas of the Site, and we may be unable to accept any online orders from you.
When you use the Website, or the content therein, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include advertisers, ad networks, and ad servers, analytics companies, your mobile device manufacturer, and your mobile service provider. These third parties may use tracking technologies to collect information about you when you use the Website. They may use this information to provide you with interest-based advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement, you should contact the responsible provider directly.
We use information that we collect about you or that you provide to us, including any Personal Information to: present our Website and its contents to you; improve your experience on the Site; provide you with information, products and to communicate with you about information that you request; fulfill any other purpose for which you provide it; provide you with notices about your account; carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; notify you about changes to our Website, or any products or services we offer or provide though it; allow you to participate in interactive features of our Website; or help us target specific offers to you, to help us develop and improve our Site, and to tailor our Site to your interests. We may also use such information in any other way we may describe when you provide the information or for any other purpose with your consent.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. In addition, we may disclose Personal Information that we collect or you provide as described in this privacy policy:
We may employ with different vendors to provide certain services such as fulfilling orders, delivering shipments, processing rebate transactions and providing warranty services. These vendors may be given access to your Personal Information needed to perform these services, but will not be permitted to use your Personal Information for any other purpose.
Catalog Requests: When you request a catalog from us, we may share your name and postal address with a third party fulfillment company for the purpose of sending you the requested catalog.
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any Personal Information to or on the Website. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on the Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any user name you may use. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will work to delete that information.
We employ 128-bit encryption technology in all areas of the Site which require you to provide your personal or account information, including those areas related to online ordering and order status. The Site utilizes industry-standard firewalls and Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive Personal Information, such as your name, address and credit card number.
If your name, email or postal address, telephone number or other personal information changes, you may update, correct or omit the relevant information by contacting us at contact@exceldrives.com. In addition, if you no longer wish to receive communications from us you may opt-out by emailing us at contact@exceldrives.com. Link within any marketing e-mail you receive from us. If you no longer wish to receive our catalog, you may call us at 1-855-340-2777, email us at contact@exceldrives.com. or send a letter to: 30 N Gould Street STE R Sheridan, WY 82801
If you have any questions or concerns about this Privacy Policy, please e-mail us at contact@exceldrives.com. or send a letter to : 30 N Gould Street STE R Sheridan, WY 82801
In no event will Excel Drive. Or its parent, affiliates, employees, agents, officers, directors, licensees or any party involved in creating, producing or delivering the site or its products or services be liable in any manner whatsoever for any incidental, consequential, indirect, special or punitive damages arising out of your access, use or inability to use the site, or in connection with any failure or performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure (including loss of profits, loss of business or data, business interruption, and damages that result from inaccuracy of the information or inconvenience, delay, or loss of the use of the site). The foregoing limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability or any other basis, even if Excel Drive. or its affiliates or any other party has been advised of the possibility of such damages. Applicable law may not allow the limitation of liability set forth above, so this limitation of liability may not apply to you, and you may have rights additional to those contained herein.
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' Personal Information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the privacy policy. You are responsible for ensuring we have an up-to-date active and a deliverable email address for you, and for periodically visiting this privacy policy to check for any changes.